Product — Capture, routing, calls and AI agent | Nova
The platform

A lead arrives. Nova doesn't let it wait.

Nova sits between your lead sources and your business tools. Seven modules, one obsession: every lead reached, fast, and turned into a sale.

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Overview

From second 0 to the sale. Here's the path.

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01 - Capture

Every lead, one single entry point. In real time.

Your leads are born everywhere: a form on your site, a Meta campaign, a comparison site, a file sent by a provider, an inbox. Nova captures them all, the second they exist, and pushes them into a single flow: deduplicated, enriched, timestamped.

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The metric that matters: 100 % of your sources visible, zero leads lost on the way.
Connected sources
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Deduplicated · enriched · timestamped · opt-in proof
Proof of consent, captured on the way in

Every lead enters Nova with its compliance file: source, timestamp, exact consent wording. The source registry documents where your leads come from and under which framework. In case of an audit, the export takes a few clicks.

The ad feedback loop

Nova captures click IDs (gclid, fbclid) when the lead arrives, then sends back to Meta and Google Ads what the platforms don't know: the real status of your leads and the revenue generated. Their algorithms then optimise on your true conversions, not on form fills.

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02 - Routing

The right lead, to the right rep, at the right moment.

The worst place for a lead is a shared inbox: everyone sees it, nobody takes it. Nova assigns every lead to one specific rep, genuinely available, within seconds, following your rules, list by list.

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Routing · "first available" rule
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Lead Karim B. assigned to Léa in 0.8 s
The Feed
The rep's workspace.

One queue, prioritised automatically: new leads first, hot replies next, scheduled call-backs on time. A rep never has to wonder "who do I call now?". They open the Feed, work it, move on.

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03 - Call engine

The call goes out within 5 minutes. And it connects.

The phone is still your number one channel, and the most fragile one: late calls, burned numbers, forgotten follow-ups. Nova industrialises everything around the call, so your reps only do the one thing that matters: talk.

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Number pool
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Automatic rotation · 1 number quarantined
Your numbers' reputation, protected

A number flagged "likely spam" cuts your reachability by three, and you may never know. Nova monitors the reputation of every number in your pool, rotates them automatically, and quarantines the ones that degrade.

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The call bridge
The ultimate speed-to-lead.

On a hot lead, Nova calls you directly: you pick up, you are connected to the lead. Your phone rings before the prospect has closed the form.

04 - AI agent

Nobody picks up? The conversation continues.

Your reps can't be everywhere: on a call, in a meeting, in the evening, at the weekend. The agent takes over. It writes by SMS and email on the rep's behalf, from their number, and works every lead through to the meeting.

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Nova Agent
Follow-up · 3rd attempt
Meeting booked
I couldn't answer, who is this?
Léa, following up on your quote request. Would Friday 2 pm work?
Friday afternoon works for me 👍
Noted, 30 min. Invitation sent 📅
What the agent does
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What the agent never does
It doesn't give advice.

A product, pricing or contract question? It offers a call back from the rep. The sale stays human: the agent prepares it.

05 - Conversations

Every exchange, one single thread.

SMS and emails, humans and AI agent: every lead has one conversation thread, with the full history. A rep picking up a lead sees everything: who said what, when, on which channel.

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Calendar & meetings

The meeting is booked. Nova makes sure it happens.

Booking the meeting is only half the work. The other half is the prospect showing up. Nova syncs your calendars and secures every meeting.

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Teams that turn on confirmations and reminders push no-shows down by several points.
06 - Journeys

The right message, at the right point in the lead's life.

A lead arrives, doesn't answer, books a meeting, misses it, gets a quote, signs, goes quiet. At every moment, something should happen. Nova lays those moments out on a single timeline: you see what's covered, what's missing, and what each action brings in.

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Journey · 7 moments
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No-show -9 pts with automatic reminders
07 - Analytics

Your numbers, without a spreadsheet.

How long between a lead arriving and the first call? Which source produces meetings, which produces noise? Who performs, on which list, at what time? Nova answers, with no export, no macro, no Friday evening lost.

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Dashboard · last 7 days
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"Show me meetings by source this month"
The alerts that matter
Three moments where Nova has to catch you, wherever you are.
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Built for teams, from the first to the fiftieth rep.

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Nova is not a CRM. Nova gets along with yours.

Nova works between the lead arriving and the meeting. The rest lives in your tools: your CRM receives qualified meetings, your telephony places the calls, your calendar fills up.

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Everything you have just read is compliant by design.

Proof of consent, traceable 1:1 calls, legal hours, 2026 opt-in: compliance is not a Nova module, it is its architecture.

Our approach to compliance

The questions we get most.

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See your own funnel inside Nova.

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